In compliance with the provisions of Law No. 29733, Personal Data Protection Law, and its regulations approved by Supreme Decree No. 003-2013-JUS (hereinafter «the Law»), Supply Company wishes to inform all its users about the policy applicable to the processing of your personal data (hereinafter «the Policy»).

ON THE USE OF THE WEBSITE, ACCEPTANCE OF TERMS AND CONDITIONS

This website belongs to Supply Company, identified with RUC No. 20602461701, with address at Av. Alejandro Velasco Astete Nro. 1918 – Santiago de Surco, Lima (hereinafter Supply Company); being operated for the benefit of Supply Company, its subsidiaries, affiliates and/or entities belonging to the same economic group. This Policy, available to the general public, aims to inform our users about the conditions under which Supply Company processes personal data obtained through various channels, such as virtual forms and/or landing pages on our website. It details the purposes of said processing, the circumstances of data transfer to third parties and the user’s rights regarding their personal information.

The use of this website implies knowledge of the conditions set forth in this Policy, which must be read together with the terms and conditions and other specific documents applicable to each case. These documents will be available for your review, including on landing pages within this website.

Furthermore, when users decide or request to be contacted to obtain information about a product, service, raffles or promotional campaigns, the personal data provided through virtual forms, WhatsApp or other applicable channels will be necessary to attend to and/or process their decision or application. Without this information, Supply Company will not be able to contact you. However, users may voluntarily choose to accept data processing for additional purposes, such as receiving additional promotions, offers or news considered of interest.

In this sense, all the information provided will be duly processed, complying with the legal provisions of the Law. When we request to complete personal information fields, we do so ensuring that said information will only be used in accordance with the terms of this document and, when applicable , other specific documents that will be made available prior to any acceptance.

This Policy may change over time or be updated, so we recommend and emphasize continually reviewing this page to ensure you agree with the conditions of treatment of your information.

PURPOSE OF OBTAINING PERSONAL DATA

Supply Company will process your personal data for the following purposes:

Manage commercial actions related to the products and/or services requested by the user. Contact the user to send information related to the products and/or services offered, requested and/or contracted. Manage the acquisition, activation and/or resolution of problems with products and/or services. If the user previously authorizes it, send advertising information or commercial content about the products or services of Supply Company, its subsidiaries, affiliates and/or entities belonging to the same economic group. Maintain records, statistical or historical analysis, internal reports and searches, as well as database management. Provide information on the status and tracking of requests and orders, and respond to queries made through our channels, including virtual assistants. Address and manage disputes that users or other participants may have regarding any associated transaction or operation. Guarantee the security of the network and the information provided. Investigate and respond to any claims and/or complaints submitted. Manage lists of website users and/or forms. Carry out market studies based on anonymized information. Analyze query and purchase histories, create profiles based on them to improve our advertising and commercial prospecting actions, commercial promotions, electronic commerce, with the aim of adapting various aspects of our websites to improve the user experience, if expressly accepted by the user. Store transactional or contractual information/documents, as well as consent records. Maintain and support the operation of our websites, make backup copies. Process cardholder data for fraud monitoring and detection activities, as well as other activities related to the prevention of illicit or fraudulent activities. Likewise, these data may also be processed for the execution and/or processing of transactions and/or exchange of benefits with your banking/financial entity.

With the sole purpose of complying with the aforementioned purposes, Supply Company entrusts the processing of your personal data to subsidiaries, affiliates and/or entities belonging to the same economic group, as well as to suppliers. You can obtain more information about these suppliers by accessing the related parties and third parties module on this website. Likewise, we inform you that some of the providers that handle your data are located abroad, such as AWS-Amazon Web Services Inc., a subsidiary of Amazon Com Inc., and Microsoft Corporation, who provide us with cloud storage services. Its servers are located in the United States. We also have providers that offer document management services (Iron Mountain S.A.) and Anti-Money Laundering and Terrorist Financing services (Gesintel), with servers in Chile. You can find detailed information about suppliers on our website and if you need more details you can email us at compliance@supplycompany.com.

As mentioned above, data collection forms may contain required fields based on the need for your information to manage the various products and/or services offered by Supply Company. If you choose not to provide us with your information, we may not be able to fulfill your request. If you decide to provide the data, you represent and certify that it corresponds to you, is true, accurate, authentic, complete and correct, and that you are of legal age.

In addition to the above, we inform you that your personal data may be used for specific purposes that will be explained and developed before the collection of your data, through texts that you will be able to see from time to time.

Finally, we inform you that at any time you wish, you may withdraw your consent to the use of your personal information for the additional purposes mentioned above (see section 6).

REQUESTED DATA

Our website, virtual forms or corresponding channels (for example, WhatsApp) may capture and/or manage personal information, such as name, address, telephone number, email address, IP address, banking information, access data, information that decide to provide us with your opinions if you decide to leave comments or suggestions in surveys, your tastes or preferences if you voluntarily accept some of the cookies implemented on our website, among others.

Once you provide your personal data, it will be stored in secure media as technology allows, and access will be limited exclusively to natural or legal persons who require it to fulfill the purposes described above. In case of request from any authority, your personal data may be made available to it, strictly following the Law.

The processing of personal data that you have provided to us will be carried out in accordance with these guidelines. By reading this document, it is understood that you have been informed about the conditions of the processing of your information, which will continue until you revoke your consent, request the cancellation or opposition of your information, in accordance with the provisions of section 6, or until that such information is no longer necessary.